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Phone: (941) 756-5094
  Services      

 

Network Design, Implementation, and Support

Local Area Networks
Wide Area Networks
Wireless Networks

Database Design

Microsoft Access
Microsoft SQL Server

Review, Analysis, Audit

Network
Business Applications
Business Processes
Security

Network Monitoring

Branch Office VPN connections
Internet connection availability
Website availability
E-mail server availability

Security Monitoring

Review Firewall Logs
Review Anti-Virus and Anti-Spyware Logs

Server Monitoring

Server availability
Review Server logs for issues
Monitor disk usage
Monitor e-mail (Exchange, Notes, SMTP, POP, IMAP)
Monitor mobile devices e-mail (i.e. Blackberry Enterprise Server)

Application Monitoring

Application availability

Backup Monitoring

Job status
Tape/Storage status

Security Management

Manage Firewall Rules
Manage Anti-Virus and Anti-Spyware

Server Management

Manage User accounts (additions, deletions, modifications, etc.)
Review, test, and approve Microsoft Updates for Servers (WSUS)
Apply Microsoft Updates to Servers as required
Manage disk usage
Manage e-mail (Exchange, Notes, SMTP, POP, IMAP)
Manage mobile device email (i.e. Blackberry Enterprise Server
)

Backup Management

Servers
Desktops / Notebooks

Database Management

Define Maintenance Plans
Manage and Review Maintenance Plans
User Account Management

Workstation Management

Review, test, and approve Microsoft Updates for workstation (WSUS)
Notify Users when updates are approved
Schedule manual anti-virus scans of workstations as necessary

User Support

Applications
E-mail
Printing
File Sharing /Transfer
Internet /Server Connectivity